MANDARIN CONSULTING FAQs
1. Is Mandarin Consulting a recruitment agency?
We have four main areas of business: business consultancy, headhunting, cross-cultural training and career coaching. The first three areas are services provided to companies and the last one is for individual job seekers including students and graduates who would like to learn job application skills.
2. Besides helping job seekers prepare their CVs, covering letters, job applications, and prepare for interviews, what other coaching do you provide?
Candidates who join our career coaching programme will gain a deep insight into the Western business world including the job application process, the mentality and thinking of Western companies, and Western business etiquette. Candidates will, through our coaching, increase their understanding of their own position in the job market, which will increase their chances of success in finding a job. Of course Mandarin Consulting cannot guarantee candidates a job offer, but our excellent coaching can give you the best possible preparation. Due to regulation changes, namely the cancelling of PSW, Chinese candidates do not have the luxury of spending a long time applying for jobs. They need to possess effective job-seeking skills from the moment they start applying. And this is where Mandarin Consulting comes in —by helping our candidates get an offer in the shortest possible time. We coach candidates to demonstrate their abilities effectively and our highly experienced and skilful coaches will provide candidates with job application strategy and help them during every stage of the process. Our programme undoubtedly provides great value to our candidates and many candidates describe the fee they pay to us as the best investment they have ever made!
3. We can learn job application skills from the Career Service in our university and by researching the internet. Why should we pay a fee to Mandarin Consulting to learn?
There is a big difference between the services provided by the Career Service and us. In fact, many leading UK universities invite us to help their Chinese students with job applications. This is because most Career Services in the UK do not have anyone in the team who specifically understands Chinese students’ needs which makes it very difficult for them to help Chinese students. Career Services are also unable to provide urgent one-to-one coaching sessions to a candidate before a candidate’s job interviews and assessment centres. Furthermore, we also provide additional services such as finding candidates suitable internship placements. These are available for a small administrative fee. Such internships, in terms of future job applications and the candidate’s long-term career, can be massively beneficial. Interested candidates are encouraged to enquire from us just how much these opportunities could benefit them.
4. Is not the fee charged by Mandarin Consulting a bit high?
We believe our fee is very good value for anyone who needs this service. The fee we charge and the unlimited service we offer are clear demonstrations of our commitment to the candidates who join us. Our success over the last few years is the direct result of the leadership of Carrie Waley and David Peckham, who have created and trained a team of highly committed coaches and supporting staff to deliver a first class service. We are all very proud of that.
5. Is there a refund system?
No, we do not offer refunds. We provide coaching services from the day the candidate joins us. We have made a commitment to the candidate to provide unlimited coaching and as such we require the candidate to make a commitment to our programme. We do not encourage candidates to give up half way through. We want to push them to achieve what they set out to achieve which is to get a job offer. In addition, we also now have a Beijing office which can offer continuous services to our candidates who are returning to China. We will continue to help them with their applications in the international job market in China.